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Terms of Service

Last Updated: December 2024

1. Agreement to Terms

By accessing and using VacayFulfilled services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

VacayFulfilled provides premium travel planning and concierge services including itinerary creation, accommodation booking, and travel support.

3. Payment Terms

Payment is due upon service agreement. Refund policies vary by service type and will be clearly communicated before purchase.

4. Limitation of Liability

VacayFulfilled's liability is limited to the amount paid for services. We are not responsible for third-party service provider issues.

5. Modification of Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly, such as when you create an account, make a booking, or contact us for support.

How We Use Your Information

We use your information to provide services, communicate with you, improve our offerings, and comply with legal obligations.

Information Sharing

We do not sell or rent your personal information. We may share information with service providers necessary to fulfill your travel arrangements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights.

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly.

Analytics Cookies: Help us understand how visitors interact with our website.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that place cookies on your device. These are governed by the respective third-party privacy policies.

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DMCA Policy

Last Updated: December 2024

Copyright Infringement Notification

VacayFulfilled respects intellectual property rights and expects users to do the same. We respond to clear notices of alleged copyright infringement.

Filing a DMCA Notice

To file a copyright infringement notification, please provide:

• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authority to act
• Your physical or electronic signature

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification following DMCA procedures.

Contact for DMCA Notices

Send DMCA notices to: [email protected]

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GDPR Compliance

Last Updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• Right of Access: Request copies of your personal data
• Right of Rectification: Request correction of inaccurate data
• Right of Erasure: Request deletion of your data
• Right of Restriction: Request restriction of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to our processing of your data

Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations for compliance requirements

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Contact Our DPO

For GDPR-related inquiries, contact our Data Protection Officer at: [email protected]